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The settling in process was well organised but flexible enough to be tailored to my child’
The staff are incredibly friendly both in person and over the phone. They always take the time to answer any questions and are incredibly helpful
Nothing could have been improved regarding the settling in process. We were quite nervous about how it would go but actually things settled down well and the initial visits and introductory sessions were good
Our keyworker is very approachable and we appreciated the discussion at the parents’ evening a little while ago
The staff are very approachable and friendly. Everyone smiles at you when you arrive at the start and end of the day, even if they are not the key worker for your child, which creates a very welcoming and reassuring environment. My son’s room is …
We really do think that the staff are excellent and always give us lots of information on what our child has been doing, how she has been on any given day and we really appreciate how they give us regular nursery reports on progress
Our son always loved Chiltern!!
The staff are always asking how my son is and are very clued in to what is going on for him and the family. Whenever there is an issue (e.g. dropping naps) they are easy to speak to and supportive. I cannot find anything that could be improved.
Our keyworker is exceptionally good. She knows him and his little ways/moods as well as we do. She is very easy to talk to and I feel she has our son’s best interests at heart at all times
Our Son’s current keyworker is one of the most thoughtful people I have ever encountered. She goes to extraordinary lengths to understand what makes our son tick, what he enjoys and what motivates him. From taking time to understand how to calm h…